Refunds & Cancellations
Please read our policies regarding cancellations, refunds, and conditions of travel carefully.
General Policy & Force Majeure
If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, TheTripClub shall not be responsible to give any refund to you.
However, at its sole discretion, THETRIPCLUB gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. The decision of TheTripClub on the quantum of refund shall be final.
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc., due to any reason whatsoever.
Processing Timeline
Initiation
3 to 7 days to process the refund request (if due).
Bank Reflection
15 to 45 days for the amount to reflect in your account.
Refund Methods
Refunds will be done in the same mode of payment after deducting cancellation and bank charges.
Credit Certificate: Clients have the option to keep their refund money in our account and collect a credit certificate to utilize within 24 months.
Conditions of Travel
The client will have to strictly follow the Tour Program. There shall be no refund if the client fails to join the group at the commencement of the tour, joins late, or leaves early. It is the client's responsibility to reach the designated place, date, and time.
If a client is compelled to discontinue the tour due to any reason (illness, death, loss of documents), no claim shall be entertained for unutilized services. Loss of baggage or documents resulting in inability to join will be treated as 'no show' with 100% cancellation charges.
If a client avails pre-tour services or air tickets but fails to join the main tour, or cancels after using part of the services, it shall be treated as 'no show' and there will be no refund for unutilized services.
THETRIPCLUB reserves the right to withdraw tour membership of any client whose behavior is deemed likely to affect the smooth operation of the tour or safety of other passengers.
Immunities provided under this contract extend to THETRIPCLUB's employees, directors, and agents, but not independent contractors.
Liability of THETRIPCLUB arising from this contract regarding any tour or holiday facility shall not exceed the total amount paid for the tour, and shall not include any consequential loss or additional expense.
It is a condition of Booking that the client takes out Holiday Insurance. Clients may procure optional travel insurance at their own cost.
Prices are calculated at the time of publishing. THETRIPCLUB reserves the right to amend prices due to fuel costs, high season charges, or airline/rail hikes. Clients must pay such increases in full before departure.
Any suit/action must be brought against THETRIPCLUB within 7 days of the last day of the tour, otherwise, THETRIPCLUB is discharged from all liabilities.
THETRIPCLUB reserves the right to withdraw any discount or benefit scheme at any time unless a specific assurance to the contrary is published.
For Refund Disputes
Kindly connect with our dedicated officer for resolution.
Mr. Chaman Thakur
TripClub Private Limited
(Formerly, Magical Memories Private Limited)
RZ-4, 2nd Floor, Palam Vihar Road,
Sector-6, Dwarka, Delhi 110075, India
+91 9811552453